A Polycarp sample. Nordvik Crafts is a fictional business built to show Polycarp — the assistant in the corner is a live Polycarp agent that has read these pages. Beside a chatbotAll samplesPolycarp
You're signed in as Sam, a demo customer. Sam's orders: #1001 a scarf, delivered ten days ago · #1002 a blanket, delivered 45 days ago · #1003 a mug set, on its way · #1004 a knitting kit, delivered five days ago. The assistant can look these up and refund them under this shop's rules: up to €50 at once, anything more waits for the shop to approve. Sign out Try asking: Where is my order #1003?The scarf from #1001 has a pulled seam. Can I get a refund?Can I get a refund on the knitting kit, order #1004?
Nordvik Crafts

Delivery

Everything is packed in the workshop and posted by An Post, with tracking.

Ireland€5, free on orders over €60 · 2 to 3 working days
United Kingdom€9 · 4 to 6 working days
Rest of the EU€14 · 5 to 8 working days
Collect from the workshopFree · ready the next working day

We do not ship outside Europe. Orders placed by 13:00 on a working day leave the same day.

Tracking

You get an email with an An Post tracking link when your order leaves. If you have an account, your orders and their tracking are also under "My orders", and our assistant can look an order up for you once you are signed in.

UK customers

Prices include Irish VAT. UK deliveries are sent duties-paid, so there is nothing more to pay when the parcel arrives.