Support

Email: support@northwindledger.example — answered within one working day, usually within two hours.
Live chat: in the app, Monday to Friday 9:00 to 18:00 Irish time.
Phone: we do not offer phone support.

Onboarding

A 30-minute setup call is included free on the Team and Practice plans. We import your customer list and open invoices from a spreadsheet or from your previous software.

Status

Incidents and maintenance are posted on the status page and emailed to account owners.