How our price compares
The same month of conversations,
priced side by side.
What an AI agent for your business costs at three sizes of business, from each vendor's published prices on 28 September 2026. The assumptions are stated under the table, and every source is linked.
What a month costs
Conversations your AI agent handles in a month. Polycarp in euro; the others in US dollars as they publish them. All exclude tax.
| Conversations a month | Polycarpby conversation | FinIntercom | GorgiasAI Agent | TidioLyro | Chatbase |
|---|---|---|---|---|---|
| 300 | €29Starter | $297 | up to $300 | $210 | $80 |
| 1,500 | €99Growth | $1,485 | up to $1,500 | by quote | $190 |
| 5,000 | €299Business · €249 for the first 6 months | $4,950 | up to $5,000 | by quote | $500 |
| How it's worked out | The plan that covers the volume, then €0.07–0.15 per extra conversation. Plus €0.25 per action completed. | $0.99 × conversations. With Intercom's helpdesk, add $29–132 per seat a month. | If every conversation is resolved by the AI; fewer resolved means a smaller AI fee. Plus the helpdesk plan. | Lyro on its own, billed monthly (from Tidio's pricing calculator). Above 1,000 a month, the Plus plan: from $300 a month plus usage, by quote. Tidio shows the same figures in euro to visitors in Europe. | At one credit per reply and three replies a conversation. Stronger models use more credits per reply. Removing their branding is $99 a month. |
How each one charges
The unit you pay for decides what a busy month costs. Ours is the conversation, whatever its length and however it ends.
| Polycarp | Fin | Gorgias | Tidio | Chatbase | |
|---|---|---|---|---|---|
| You pay for | A conversation: one visitor thread the agent answers in a month, however long. | An outcome: $0.99, at most one per conversation (resolutions, handoffs, completed procedures). Qualifications $9.99. | A conversation the AI resolves on its own: $0.90–1.00, on top of a helpdesk plan billed by tickets. | Lyro AI conversations in monthly packs: $39 for 50, $210 for 300, $700 for 1,000. Above 1,000, by quote. | Message credits: $40 for 700, $150 for 4,000, $500 for 15,000; more at $40 per 1,000. |
| Actions: a refund issued, a change made | €0.25 for each one completed. Refused, rejected or failed: nothing. | Counted as the conversation's outcome: $0.99 | Counted as a resolution | No separate charge published | No separate charge published |
| Seats and agents | 3 / 5 / 10 people included by plan, then €10 each a month. Everyone has their own login and is named on what they did. | None on its own; $29–132 per seat with Intercom | Not per agent; priced by tickets | By plan | 1–5 agents by plan; more at $25 each a month |
| Trying it | 30 days free on Starter; card at signup, cancel before day 30 and pay nothing. | 14 days, no card | 7 days, no card | 7 days, no card; then a free plan | A free plan with 50 credits |
| Where it answers | Your website. | Website and other channels | Website and other channels | Website and other channels | Website and other channels |
What the price buys
In every Polycarp plan
- Answers from your site and documents, each showing the pages it came from.
- Procedures that act in your shop or system, with your rules checked in code and a person approving anything above your limit.
- Shopify orders and refunds, for signed-in customers' own orders only.
- Automations to Slack, email or your own system.
- A knowledge base that drafts your team's answers for you to approve.
- An inbox that shows why each answer was given.
- Erase one conversation or one person, with a record that it happened. Hosted in the EU.
Where another tool is the better choice
If you need one inbox for email, social and phone as well as your website, or a full helpdesk with ticketing, Fin, Gorgias and Tidio do things Polycarp does not. Polycarp is an agent for your business that works on your website, and it is priced for that job: if that is the job, you pay for it and nothing else.
Prices are as each vendor published them on 28 September 2026, excluding tax, and can change; check the vendor's page before you decide. Per-outcome and per-resolution figures assume every conversation ends in one, which is the most a month can cost; fewer means less. Credit-priced figures assume 3 replies per conversation, which is what we measure on our own agents. Fin, Intercom, Gorgias, Tidio, Lyro and Chatbase are trademarks of their owners; Polycarp is not affiliated with them. Sources: Fin pricing · Intercom pricing · Gorgias AI Agent pricing, explained · Tidio pricing · Chatbase pricing.
Start with a free month.
Your agent reads your site while you watch; nothing is charged on Starter for thirty days.